Terms & Conditions

1. Introduction

These Terms of Service govern your access to and use of our website and services. By using this website, you agree to these terms. If you do not agree, please do not use the site.

This website is operated by Sendlead Ltd. We may update these terms at any time. Continued use of the site means you accept any changes.

2. Who We Are (and What We're Not)

We are a lead generation company, not a lender, credit broker, or financial adviser. Our role is to connect you with third-party service providers based on the information you provide.

All products or services are provided solely by the third-party organisations we work with.

3. Our Service

Lead Generation Process

• We collect information through online forms and enquiries
• We match your requirements with relevant third-party providers
• We share your information with selected partners who may contact you
• We may receive compensation from partners for successful introductions

Quality Standards

We work with vetted partners and service providers, but we do not guarantee:

• The quality of services provided by third parties
• Response times from partners
• Successful outcomes from any introduction

4. Your Use of the Website

By using this site, you confirm that:

• You are at least 18 years old
• You're using the website for personal and lawful purposes only
• The information you provide is accurate and complete
• You will not misuse, tamper with, or attempt to gain unauthorised access to the website
• You understand that submitting a form constitutes your consent to be contacted

We reserve the right to restrict, suspend, or terminate access at any time.

5. Your Responsibilities

When using our website, you agree to:

• Provide accurate, complete, and up-to-date information
• Not submit false, misleading, or fraudulent information
• Not use automated systems to submit multiple enquiries
• Not attempt to circumvent our systems or processes
• Comply with all applicable laws and regulations

6. Consent and Communication

Express Written Consent

By submitting your information through our forms, you provide express written consent for:

• Telephone Contact: Being contacted by us and our selected partners via telephone, including calls to mobile numbers
• Email Contact: Receiving communications from us and our selected partners via email
• Text Messages: Receiving SMS messages where applicable (with separate opt-in)

TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA) by:

• Obtaining express written consent before sharing your information
• Clearly disclosing which partners may contact you
• Providing opt-out mechanisms in all communications
• Maintaining records of consent as required by law

Withdrawal of Consent

You may withdraw your consent at any time by:

• Contacting us at richard@sendlead.co
• Using opt-out links in communications
• Requesting removal from partner contact lists

7. Accuracy of Information & Disclaimer

We do our best to keep all content up to date and accurate — but we don't guarantee it. You agree that:

• All information on the website is for general guidance only
• We are not liable for any errors, omissions, or outdated content
• You are responsible for verifying information before acting on it
• We are not responsible for any financial or personal decisions made based on our website or the third parties we introduce you to

8. Third-Party Services and Partnerships

Partner Relationships

We work with various third-party service providers including:

• Financial service providers
• Insurance companies
• Legal service providers
• Healthcare providers
• Technology and software companies

Third-Party Liability

We may link to other websites or refer you to third-party services. These are outside our control.

Use of third-party services is at your own risk and discretion.

9. Data Protection and Privacy

Your personal data is processed in accordance with our Privacy Policy. By using our services, you acknowledge that we may:

• Share your information with relevant third-party providers
• Use your data to improve our services and matching algorithms
• Retain your information in accordance with our data retention policies
• Transfer your data to partners who may be located outside the UK

10. Intellectual Property

All content on this site — including logos, text, graphics, forms, design, and layout — is owned by Sendlead Ltd or our licensors.

11. Prohibited Uses

You may not use our website or services to:

• Submit false, misleading, or fraudulent information
• Violate any local, national, or international law or regulation
• Infringe upon the rights of others
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorised access to our systems
• Interfere with the proper working of the website
• Use automated systems to submit enquiries (except with our express permission)

12. Limitation of Liability

Our total liability to you for any claims arising from your use of our services shall not exceed £100.

Nothing in these terms excludes liability for death or injury caused by negligence, fraud, or any liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify and hold harmless Sendlead Ltd, its directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our website or services
• Your breach of these Terms of Service
• Your violation of any law or regulation
• Information you provide to us or our partners

14. Dispute Resolution

Initial Resolution

If you have a complaint or dispute, please contact us first at richard@sendlead.co. We will attempt to resolve the matter promptly and fairly.

Mediation

If we cannot resolve a dispute directly, we agree to attempt mediation through a mutually agreed mediator before pursuing litigation.

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of England and Wales. Any disputes will be handled exclusively by the courts of England and Wales.

15. Termination

By You

You may stop using our services at any time by:

• No longer submitting enquiries through our website
• Requesting removal of your data
• Withdrawing consent for future contact

By Us

We may terminate or suspend your access if you:

• Breach these Terms of Service
• Provide false or misleading information
• Use our services for prohibited purposes
• Engage in conduct that could harm our business or partners

16. Changes to These Terms

We may revise these Terms from time to time. When we do, we'll:

• Update the "Last Updated" date above
• Notify you of material changes where required by law
• Continue to honour the terms under which you initially submitted your information

Your continued use of the website confirms your acceptance of the revised terms.

17. Severability

If any part of these Terms is found to be unlawful or unenforceable, the rest will continue to apply.

18. No Waiver

If we don't enforce a part of these Terms, that doesn't mean we're waiving our right to enforce it later.

19. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Sendlead Ltd regarding your use of our services.

20. Contact Information

For any questions about these Terms of Service, please contact us: